Product Operations Specialist (m/f/d)
What you can expect
Provider & Interface Management
- Managing and coordinating provider and interface integrations
- Analyzing and evaluating interface documentation and field descriptions
- Coordinating interface testing and implementation activities
- Preparing and handing over technical requirements for gateway and interface solutions
- Tracking implementation progress and resolving technical queries
Third-Party Integrations
- Managing and maintaining existing third-party integrations
- Conducting technical requirements analyses and clarifying interface specifications within customer projects
Billing Quality & Data Analysis
- Analyzing billing discrepancies based on customer structures, product quantities, and usage data – identifying the root causes of incorrect invoices
- Acting as the first internal point of contact for billing-related issues and discrepancies
- Maintaining customer-specific billing terms and conditions
- Working closely with relevant internal departments to resolve billing-related questions and issues
What you bring with you
- Completed degree in Business Information Systems, Business Administration, Computer Science, or a comparable qualification
- Strong ability to understand technical documentation, including interface specifications and field structures, as well as a solid understanding of API fundamentals
- Strong analytical and commercial mindset, particularly regarding billing logic and portal/asset structures
- Excellent communication skills, acting as an interface between providers, Sales, Product Owners, and Support
- Native-level German (C2) and very good written and spoken English
Our benefits for you
At kasasi, we believe that great work can only be done in an environment where people feel good. Our benefits support you professionally and personally.
Our flextime model allows you to adapt your working hours to suit your lifestyle.
Continuous development is key to our success. We'll work together to find the right opportunities for you.
With our fair home office arrangement, you can flexibly combine office days and remote work to fit your lifestyle.
kasasi holds an Innovation Day every six weeks. The day begins with a shared breakfast, after which there is time to brainstorm and experiment. There is no room for daily business, only for new ideas.
Team spirit doesn't just happen – we actively invest time in building it. Fixed highlights include the Christmas party, the summer festival and Festwoche in Kempten. There are also regular game nights, cooking evenings and spontaneous barbecues.
Plan for the future today – we will support you by making contributions to your company pension.
In addition to height-adjustable desks, we are happy to provide you with ergonomic work equipment such as keyboards and mice.
We meet regularly for dinner and games nights - at Kempten in the Allgäu, the Bavarian card game "Schafkopf" is especially popular.
On sunny days, enjoy lunch on the terrace at the Kempten location, complete with deck chairs, parasols and a large barbecue grill.
We offer your dream bike at attractive rates.
How about yoga during your lunch break or an hour of spinning to let loose after work? With our nationwide network of health and fitness facilities, there are no limits.
Because health is more than just sport, our Employee Assistance Programme offers confidential support whenever you need it, including psychological counselling, coaching and help with personal matters. It's discreet, professional, and available whenever you need it.
Free time and relaxation are important - that's why you benefit from an extended holiday policy at kasasi. You have 30 days of annual leave per year.
Do you need a change of scenery? No problem, just switch between our two locations: Kempten and Hamburg. The choice is yours.
State-of-the-art hardware is an important prerequisite for outstanding work, and this is something we take for granted.
Enjoy exclusive discounts on Mitarbeiterangebote.de – whether it’s tech, travel, fashion, or your next concert tickets: Discover regularly changing deals from all areas of life – and grab yourself a great bargain or two.
Apply now by email to bewerbung@kasasi.de, preferably including your salary expectations and your earliest possible start date.
If your application convinces us, we will get back to you within one week at the latest to arrange a personal meeting. After all, everything here starts with an open conversation.
